Privacy Policy

Last Updated: June 7, 2026

At prodethan.com ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information of our users ("you") in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy standards.

1. INFORMATION WE COLLECT

We collect only the information necessary to provide our services and process your purchases.

Account & Profile Information: When you register, we collect your email address and any content you voluntarily provide, such as your profile picture and display name.
Transaction Data: When you make a purchase, our payment processor (Stripe) collects your billing details. We do not store any of your sensitive payment information. We receive a confirmation of payment and the email associated with the transaction.
Interaction Data: We store comments you leave on tracks and messages sent through our contact forms.
Technical Data: We use session cookies to manage "Guest" accounts. This includes your IP address and browser session identifiers to ensure your digital downloads remain accessible during your visit.

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:
* Order Fulfillment: To deliver download links and licensing documents for purchased beats.
* Customer Support: To respond to inquiries sent via our contact forms.
* Site Functionality: To display your profile on the Site.
* Legal Compliance: To maintain records of licenses sold and to comply with tax obligations.

3. DATA STORAGE AND THIRD-PARTY SERVICES

We rely on first or industry-standard third-party providers to operate our Service. By using the Site, you acknowledge that your data may be processed by:
* Stripe: For secure payment processing. Stripe Privacy Policy.
* Email Forwarding: Communications sent via our contact form are processed through Postmark server and forwarded to a secure administrative email.

4. DATA RETENTION AND ARCHIVING

4.1. Archiving Policy: To protect our intellectual property and verify licensing rights, we do not immediately purge all data upon deletion. When you delete a comment or account, it is removed from public view but remains archived in our secure database.
4.2. Purpose of Archiving: This data is retained to resolve licensing disputes, prevent fraud, and comply with financial record-keeping requirements.
4.3. Backups: Data stored in our backups is retained according to our standard rotation cycle and is encrypted at rest.

5. YOUR RIGHTS (PIPEDA & GDPR)

Depending on your location, you have the following rights regarding your personal information:
* Right to Access: You may request a copy of the personal data we hold about you.
* Right to Rectification: You may request that we correct inaccurate or incomplete data.
* Right to Erasure ("Right to be Forgotten"): You may request the permanent deletion of your personal data. We will honor this request unless we have a compelling legal or business reason to retain it (e.g., proof of a music license).
* Withdrawal of Consent: You may withdraw your consent for data processing at any time by closing your account.

6. COOKIES AND TRACKING

We use essential cookies to maintain your login session and guest state. We do not use third-party tracking cookies for advertising purposes. You can disable cookies in your browser settings, but this will result in the loss of access to certain Site features and purchased downloads.

7. SECURITY

We implement technical and organizational safeguards to protect your data, including hashed passwords, HTTPS encryption for all traffic and restricted access to our backend databases. However, no method of transmission over the internet is 100% secure.

8. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us via the contact form on the Site or email [email protected].

Subject Line: Privacy Inquiry